All Black Cab taxi firms now have wheelchair accessible taxis, and ramps as standard equipment. However, these are not suitable for some people with high electric wheelchairs.
If this is you, try Rainbow Cars, and ask for the TX1 Taxi. Rainbow Cars is on (01902) 311118
Other Black cab firms are: Albro (01902) 451111

Assistance Dogs

All taxis and private hire firms should take registered assistance dogs like guide dogs or hearing dogs– if a firm or driver refuses you remind them of their responsibilities under the Disability Discrimination Act.

Drivers can get exemptions from this on medical grounds only (such as asthma or extreme phobia), but they must apply for the expemtion and display the notice on their taxi window facing outwards.

The law does not allow for exemptions on religious grounds.

If service is still refused contact One Voice or the Equality & Human Rights Commission for further advice.

 

Click here for a draft of a letter to send to the taxi firm if they are refusing you service because of an assistance dog