At Home - Housing

This section looks at Housing, your rights as a tenant or neighbour, adaptations, housing related support, places to buy cheap furniture, help with gardening and odd jobs, assistance in the home etc

For information on assistance dogs>>

For information on your tenancy rights under the Housing Act 2004>>

For information on Energy efficiency, and Energy Grants and advice>>

For more information on tenant and home-owner rights>>

Wolverhampton Homes

WH logoWolverhampton Homes is the major social housing provider in Wolverhampton.

You must fill in an application form and be assessed to be considered for a home.

Wolverhampton Homes have changed their system for deciding who gets a home.

The points system has ended.

Now people are put into one of 5 bands depending on their housing need. More>>

 

Housing Associations

There are a number of Housing Associations in Wolverhampton that provide social (rented or half rent/half buy) housing adapted for disabled or older people. More>>


Sheltered and Very Sheltered Housing

Wolverhampton City Council in partnership with various Housing Associations, has a limited number of places in sheltered and very sheltered housing schemes.
There is no right-to-buy with this type of housing.
Sheltered Housing is for older or disabled people. There is a group of
• self-contained flats,
• bedsits
• bungalows,
mainly level access, and many with adaptations. Many schemes offer communal facilities such as meeting or tv rooms, laundry facilities etc.
A member of staff is available to support tenants during weekdays, helping with any rent or repairs problems, as well as checking in on the tenant if necessary. There is a carelink alarm for emergencies at other times.
If you meet the criteria for sheltered housing, you can fill in a form at any local housing office.
Very Sheltered Housing is for disabled or ill people with specific care needs. The aim of the scheme is to keep people living in their own home (in the scheme), rather than moving into a residential home.
Very Sheltered Housing includes your own private living space, and communal facilities, and staff to help with personal care or domestic tasks if you have been assessed as needing this help.
You can get more information on the city’s supported housing schemes on the council website>>
or
Telephone: 01902 551199
Textphone: 01902 555554

Private Landlords

You can find some vacant properties owned by private landlords by contacting lettings companies, or looking in the local newspaper.
Most of these do not have accessible properties.
Some estate agents also rent properties.

Housing Related Support

The Housing Related Support team is a Council team that used to be called Supporting People.
They fund agencies in Wolverhampton to provide housing related support for vulnerable people to help them to live in their homes, or to find a home, if they have left a care home.
The service is for a variety of people needing this help including disabled people, mental health service users, people coming out of prison, people with drug or alcohol dependency issues, people escaping domestic violence, refugees and homeless people.
The sort of services they fund include
Help with maintaining your tenancy, help with managing money, benefits and bills, help finding and keeping somewhere to live, advocacy, help with making links in the community and accessing resources.
For more information contact the Housing Related Support team:
e-mail: supporting.people@wolverhampton.gov.uk
Phone: 01902 554906
Textphone: 01902 555554
Fax: 01902 551195
Supporting People, Adults and Community, Wolverhampton City Council
Civic Centre, St. Peter's Square, Wolverhampton, WV1 1RT

 

Adaptations

If you live in a Wolverhampton Homes property and you need it to be adapted so you can get around, the first thing you need to do is get an assessment of your need.
Contact: Community Equipment Service, Craddock Street, Whitmore Reans, Wolverhampton, WV6 0QJ
Phone: 01902 553666 more>

If you own your own home or have a mortgage, or you are the tenant of a propoerty not owned by the Council/ALMO, you may be eliglbile for a Disabled Facilities Grant. More>

Carelink

Carelink is an emergency call service for older and disabled people living alone, or people living with someone else who cannot help them.
It enables you to press a button when you have an emergency such as a fall, medical illness, a break-in or other emergency so that you can get help.
It is a 24 hour service, and when you press a button to summon help the care link officer will contact a friend, relative, care worker, emergency services or medical help, depending on your wishes.
There is a maximum charge for this service of £3.50 a week, although you may be able to get the service free if you get Council Tax Benefit or Housing Benefit.
To find out how to apply, or to find out more:
Email: social.services@wolverhampton.gov.uk
Phone: 01902 551199
Textphone: 01902 555554

Furniture

sideboardThe following places sell cheap used furniture:
Community Transport - Colin Knott, Units 17 and 18 Barton Park Industrial Estate, Etruria Way, Bilston, Wolverhampton, WV14 7LH
Phone: 01902 496010
Website: www.ctwolverhampton.org.uk
They are open Mondays to Fridays from 9am to 4pm- 3pm on Fridays.


Green Office (selling mainly office-type furniture like desks, chairs, storage):
The Boot Factory, Powlett Street, All Saints, Wolverhampton, WV2 1BH
Telephone: 01902 572475
Email: sales@asangreenoffice.co.uk

 

YMCA Charity Shop (selling a variety of home furniture)
8 Cleveland Street, Wolverhampton, Wolverhampton, WV1 3HH
Telephone:01902 425284

Gardening and odd job help

Wolverhampton AgeUK has a word-of-mouth list of builders, gardeners, and handymen and women. These are people who have been recommended by people who use Age Concern.
You can get this list from AgeUK, or from the One Voice office.
AgeUK, Hupton House, 93/94 Darlington Street, Wolverhampton
WV1 4EX
Telephone: 01902 572060

Rubbish removal

rubbish vanIf you have white goods or other bulky items like beds that need to be thrown away, you can contact the council on 551119 to arrange a collection – if you get Housing Benefit or Council Tax then you may not have to pay for the service – for everyone else, the charge is:
£16.40 for bulky household items (up to 5 items)
£18 per fridge/freezer/cooker.
It takes some time to have your bulky rubbish collected – their target is to contact you within 10 days to arrange for collection.
If you cannot use the Council’s waste disposal centre yourself by reason of disability, you might want to argue a case for having the charge reduced or waived as a reasonable adjustment under the Disability Discrimination Act.
You arrange this service by contacting City Direct:
Phone: 01902 551155
Email>

Junk Mail

If you want to cut down on the junk mail you receive, or stop all those calls from people trying to sell you windows or insurance you can contact the Mail Preference Service by telephone 0207 2913310 or online>

To put an end to telephone sales, call 0845 0700707 or register online>


It takes about 6 week for the cancellation to come into effect.

Home Library Service

The home library Service is for Wolverhampton citizens who are unable to use their local library because of long term illness or access problems.
They deliver books (large and standard print, and audiobooks), music, films and jigsaws to your door.
To find out if you can get this service, contact them on 01902 556256