Wolverhampton Homes

Wolverhampton Homes is the major social housing provider in Wolverhampton.

You must fill in an application form and be assessed to be considered for a home.

Wolverhampton Homes have changed their system for deciding who gets a home.

The points system has ended.

Now people are put into one of 5 bands depending on their housing need.

 

The bands are:
Emergency Band- people who are unintentionally homeless and assessed as having a priority need, or people assessed by a single referral panel (learning disabilities, young people, mental health etc), or people who need a substantially adapted property by reason of impairment or illness (based on the Occupational Therapist’s assessment).

Band 1 – people assessed as having urgent need to move on medical or social grounds, young people living in care, the current household is overcrowded or children over 10 of different sex have to share room, the applicant is a young person moving out of supported housing, the person is a tenant in a Wolverhampton Homes larger property willing to move to a smaller one, the applicants home is subject to a compulsory purchase order.

Band 2 – people who are non-priority homeless, where the applicant is a family.couple/pensioner in accommodation where kitchen/bathroom/toilet is shared, there is a high need to move on medical or social grounds, the household is short of 2 bedrooms where they are living now, the applicant is already a tenant with children under 12 and no garden, the applicant is willing to move to a property with 2 fewer bedrooms.

Band 3 – where there is a lesser need to move on medical or social grounds, the household is short of one bedroom, the applicant is willing to move to a property with one bedroom less, the applicant is a single person living in accommodation with a shared toilet/bathroom/kitchen.

Band 4 – owner occupiers, people living outside the city, or where no housing need has been identified.
People in the Emergency band are given the highest priority and people in band 4 the lowest priority.
To apply for public housing from Wolverhampton Homes and local Housing Associations you need to fill in a ‘Homes in the City’ application form, you can get these from any of the local housing offices, or online at the new website>>

If you need help filling in the form you can contact Wolverhampton Homes at one of the Housing Offices or call Homes Direct (the Wolverhampton Homes telephone service):
Telephone: 556789
Textphone:5521822
Or you can get someone from One Voice to help you.
Wolverhampton Homes/Homes in the City will decide what band you are in based on the information you give them in the application form.
When you have registered, and been given your application reference number and band, you can find out about properties that are vacant at the moment in local housing offices or on the website, here>

The website shows a picture of the property, the details and which bands will be given preference. If you are interested you have to bid for the property. Bidding just means saying you are interested in a property.
Properties are only open for bids from 6pm Tuesday to 1pm the following Monday. All bids must be placed by 1pm on the Monday. Properties will not be displayed in the housing office or on the website once the bidding has finished.
You can bid online, at a housing office by automated phone 01902 555728 or by text (SMS) on 07786 201 204 stating the property reference and your reference number.
If you think you might need help with bidding, tell Wolverhampton Homes, and they will give you a support officer to help you.
The Wolverhampton Homes website also has information on Tenancy Agreements, buying your council home, jobs, repairs, the decent homes programme, and becoming part of a tenants or residents group.

Repairs

people who live in a Wolverhampton Homes property, must report a repair need to Homes Direct: 01902 556789
This is staffed from 8:30am to 6pm Monday to Friday and 9:30 am to 1:00 pm on Saturdays.
In an emergency, outside these hours telephone 01902 552999.

Adaptations

If you live in a Wolverhampton Homes property and you need it to be adapted so you can get around, the first thing you need to do is get an assessment of your need.
Contact: Community Equipment Service, Craddock Street, Whitmore Reans, Wolverhampton, WV6 0QJ
Phone: 01902 553666 email>

An occupational therapist will visit your home to assess your needs.
Following your assessment your home may be adapted to meet your needs or if this is not possible you may be offered a transfer to more suitable accommodation. In some cases, financial help to pay for removal costs may be available.
For minor adaptations like handrails the process may be fairly quick, but major adaptations can take over a year.
When you have been assessed, they will tell you what adaptations they will provide.
Contact: Community Equipment Service, Craddock Street, Whitmore Reans, Wolverhampton, WV6 0QJ
Phone: 01902 553666
email: ssces@wolverhampton.gov.uk